Viewing profile — katiestarlabs
katiestarlabs
HN member- Joined
- Thu, May 07, 2026, 9:31 AM UTC
- HN karma
- 11
- Public activity
- 3 items
- HN profile
- View on Hacker News ↗
About katiestarlabs
We’re a very small company, so I end up doing a bit of everything: customer support, customer relations, marketing, international shipping, repairs, warranty, and the general chaos that comes with making Linux laptops.
I’m usually the person translating between customers, engineers, factories, couriers, and customs when something complicated needs sorting out.
Contact: support@starlabs.systems
Recent public activity
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Comment #48106807
Thanks for the positive feedback, really appreciated Just to clarify on the firmware side: we haven’t stopped releasing updates for the Lite Mk IV. The challenge is that the SPI st…
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Comment #48047947
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Comment #48047371
Hi, Katie from Star Labs here. Yes, that's a totally fair comment, the StarFighter took way longer to produce than we expected. It was a combination of component supply problems, b…