Viewing profile — jrodom

50% of sales? what do you think the gross margin is on average for each item sold?

Josh CTO of Mailgun here - In this example, there is no actual sharing of domain reputation with other customers. Most inbox providers base reputation on the DKIM domain, which in …

Josh/CTO of Mailgun here - Can you point me to any support tickets referencing this issue?

Mailgun CTO here - I'm sorry that we've let you down. I'd love to better understand any issues you're having. My email address is in my profile.

Josh/CTO of Mailgun here - I took a look at this case and these messages were being sent from the sandbox feature of our service. The sandbox only allows messages to be sent to "au…

If this is a recent occurrence, I'd be happy to have our application security team take a look. To be clear, there hasn't been any kind of breach, but our customers are often targe…

Thoma Bravo has been a great partner for us. Our management team has maintained a high level of autonomy in driving the vision and strategy of the company including the decision to…

We're really excited about MJML. Creating messages that render properly on all email clients is challenging and MJML solves the problem in a very developer friendly way. You should…

Can you email your ticket number to josh@mailgun.com and I'll take a look? This definitely isn't typical and I'll get this resolved immediately for you.

It depends. Most hosting providers will either discourage you or prevent you from relaying messages from your servers, so that is something you need to check for. Also, you'll want…

Fixed. Lets figure it out.

IP reputation continues to be the most important factor that impacts deliverability. Providers are slowly moving to domain-based reputation systems that leverage DKIM. Gmail seems …

This is an area that we're actively working to improve. The system is designed so that customers who are sending high quality messages get moved into better IP addresses. We look a…

Sounds good. This feature isn't generally available, so email me at josh at mailgun and I will help get things configured on your sending domain.

We are working on SSL support now. While this has drawbacks, you can terminate on a service like Cloudflare and we can enable HTTPS link writing for your sending domain. Otherwise,…

2fa is on its way. Encoding is a real pain. We went ahead and put more details about quoted printable encoding and updated our docs with some examples on how to handle this properl…

fixed!

This is (and probably always will be) a work in progress for us. Our systems promote you into higher quality IP ranges as you send better e-mail. The downside is that this is a rea…

I'm not sure why there was a disconnect with our sales team, but I'm happy to help. Could you e-mail me with more details? josh [at] mailgun [dot] com The model clause process is n…