Viewing profile — joaopbnogueira

The issue was eventually solved by - creating a Microsoft account and subscribing to 365 - opening a support ticket - systematically escalating the issue with evidence of what was …

Just found this thread which seems related: https://news.ycombinator.com/item?id=38042114

Thank you, you've gotten further than I have. On my "quarantine" I can't find anything (it's empty) therefore I can't also check what's going on. But "URL detonation reputation" is…

Ok, that was smart. I bet it was fixed quickly.

This sounds like what's happening to us, but only if the dreaded 25friday.com keyword is included on the email content

We thought about it but: - this a statically generated site (SSG using Next.js), so there's backend runtime for the FE itself. - we do have a contact form, but under the hood it se…

Ah, but we have purchased 1 license of MS365 precisely to help triage this issue and open a support ticket but the agent is as clueless as we are....

I'm with you but it's very hard to change the tools our clients use :)

We also had a look at it, but the problem is that we don't control our mail server as it's Google provided.

Could be the reason, but even so, we have really low volume campaigns and mostly to people we actually interact / have a history with. I would assume it would take more than a few …

Well, it works fine for every single recipient unless it's a Microsoft one. If the recipient is using a personal microsoft / outlook / hotmail account the email gets delivered with…

I guess only basic since our main provider is Google, not MS. We do use Azure for small stuff, but too small for any special support channel.

I'd love to but what see in practice is that the bigger the company the more likely it is that they use MS. Which hits double hard since this means our bigger clients are the ones …

Joking aside, we are seriously considering moving all comms to 25friday.nl (which we also own) if we can't find a way around this...

We signed up to MS 365 using a subdomain and try to triage the issue and if anything it only made the issue clearer, that it has nothing to do with the sending domain but pure cont…

Yes, I have. Message Trace is an interesting one. If we send an email without the 25friday.com keywords everything works fine, the message is shown on Message trace as delivered an…

Thanks, we have looked into this indeed, but the problem is that we don't really control the sending IPs as they are managed by Google. I guess I'll try to submit a report anyway u…

Yeah, this is kind of the point. I'm not sure there's even a legal process for this as this is entirely under MS (opaque) internal control and we're not even based on the US.

We don't even have any sort of login on our main page, the redirects we have are mostly around apex domain to www.25friday.com, http to https and the likes.... This is a pure compa…

The company I work for (25friday.com) has been hit with what seems to be a keyword blacklist on Microsoft 365 email. In short, if we send out any email to clients using Microsoft 3…

Why not solar spheres?

Is it just me, or this could be the future of actually paying for search engines? I get way better answers for search queries through Chatgpt than Google for domain specific stuff.…

Clean Code is not a blind religion, Uncle Bob is trying to make a point with the concepts behind the book and teaching you to consider/question if you're falling into bad code trap…

Roads were actually built for pedestrians first, jaywalking was 'invented' in the US https://news.ycombinator.com/item?id=3888104