Viewing profile — jeffepp

Appreciate the enthusiasm and feedback, I will try to clarify what Onboard does, who it's for and why it's important! One way to think about when "Customer Onboarding or Implementa…

You did an awesome job, we appreciate all the time and energy you out into making these launches awesome! We'll take the feedback and go to work to make things better.

Appreciate the feedback, we're always looking to improve the conversion metrics and better explain what we do.

Thanks. You are right, none of the other vendors do custom launch plans. They are all building templates, which is what everyone is used to -- we built custom launch plans because …

Thanks for the comment, you raise a great point. Often times customers want transparent communication, aka: understanding what needs to happen and by when for things to stay on tra…

Thank you sir! I hope you are doing well, it's been too long! Appreciate you supporting us!

Thank you, we think so too! Excited to be part of the new startups bringing some innovation to the space!

Thank you, super helpful and something we consistently hear (and have 100% dealt with). As you mentioned, all of these lead to delays, frustrations and ultimately under-delivering …

Thanks for the feedback. Would really love to hear about what are the challenges with the onboardings you and your team are currently undertaking. re: the website -- our marketing …

Congrats, this is something that makes a TON of sense and will be sharing with my team!

Thanks for the feedback, feel free to DM me directly and we can set you up. Looking forward to it!

Thanks for the feedback. You bring up an interesting comment -- we're under the belief that companies will continue to trend toward investing in customer success. Instead of spendi…

Thanks, we like the domain too. We think that they are one of the companies helping validate the category and we look forward to competing with them while also building awareness t…

We think they are solving a similar problem and a rising tide lifts all boats ;) We look forward to competing with them over the next decade to enable companies to onboard customer…

Hi HN, Jeff Epstein & Will Stevenson here – we’re the founders of https://Onboard.io (YC W22). We make software for companies looking to manage, automate and streamline their custo…