Viewing profile — jasonfried

Campfire and Highrise are not failures at all. They generate millions a year in profits. They just aren't our focus anymore. We want to focus all of our energy on one thing, not mu…

Thanks. Glad it came through as clear in the end.

Yes, it will be fun to watch, but no VC money. Not our thing. We have all the money we need to do everything and anything we want to do.

FWIW, I meet people all the time who don't know "37signals". They're in the tech world too. But when I mention Basecamp, they say "Oh Basecamp!! Of course! We love Basecamp!" World…

Anything is possible with software - especially horrible complexity. Rolling more things into something isn't the way forward. We're committed to getting simpler over time, not har…

The number of people have nothing to do with it. We won't kill it off because we made a commitment not to. We're keeping our word. Simple as that.

No crisis. Business has never been better. The reasons are all honest and all clearly spelled out at http://37signals.com . We just don't want to hire a bunch more people and we do…

We didn't sell Know Your Company. No one sold anything and no one bought anything. The piece of the company that Claire owns was a gift from us - and she can earn more as the compa…

I'm not bummed at all -- I'm excited! I can't give Know Your Company my full attention forever. The product is in great hands now with Claire fully-focused on making it better as h…

It's all very clearly explained when we talk to the customer. Remember, no one can buy Know Your Company without spending at least a half hour talking with us first. We go through …

Know Your Company was a big experiment from the start. A totally new kind of product for us, an entirely new kind of business model for us, etc. And now we're taking that to the ne…

$100 per person one-time works exactly how it reads. If you have 27 employees, it costs $2700 one time. If you hire 3 more people, it's an extra $300, one time. If you let someone …

Pick any three from New Glarus! http://www.newglarusbrewing.com

What did you want to know that we didn't share?

I agree. Sortfolio was a natural fit for a sale. Nice product, consistent revenue stream, easy to separate from the other products, not too expensive for a buyer so lots of potenti…

I don't think there's an official definition anywhere, so I think it's fair for companies to call it whatever they want as long as they are clear about what it all means to their c…

Some clarification on a few of these... Writeboard, Tada, and Backpack were not shut down, they were sunsetted. That's a fundamentally different thing. What it means is that anyone…

1. This is part of the point. Maybe $20/month isn't the right model. Maybe there's a different model you can consider where you'd have fewer customers, but those customers would be…

Anyone who's signed up at the concierge-level of service will always get that level of service. And if we ultimately go self-service, I'd still keep the concierge-level of service …

As I mentioned in my post, high-touch, full-service doesn't have to be the permanent model. Our plan isn't to do it this way forever. Our plan is to do it this way for a while so w…

This was my favorite book growing up. I can't trace it exactly, but I feel like it gave me permission to create my own version of a lot of things that we usually just have to live …

The early exposure we got was from our audience on our blog, Signal vs. Noise. They were web design shops like us (that's what we did before we morphed into a product company). The…

0%. RoR wasn't released when we released Basecamp, our first product. RoR wasn't really a thing yet.

I'll pay more for something that is better documented. If I can see better pictures, maybe a video of the owner using the item itself, more details, a more complete story of owners…

I'd love to take credit for a brilliant strategy, but this isn't one of them. The story is very simple. We released an iPhone app for the all new version of Basecamp. Nothing more,…