Viewing profile — gsreenivas

We did ship internationally, and Canada was one of the top international destinations for our products.

Thanks for the kind words!

Please read up on how email works before arriving at this conclusion.

There isn't any lock-in using a Helm. You can always access and export your data on the LAN using standards-based clients to get your data wherever you'd like it to be.

Very cool - looking forward to seeing the new plan. I think this is a great solution for people who want to bring their own hardware. When you consider that we include a domain reg…

we have blocks of AWS IPs with no issues and we also have our own IP blocks

Great for laptops/desktops, horrible for servers. You would have to be present for the challenge/response on a reboot. Also, doesn't solve the secure boot issue. FDE w/o secure boo…

There is an ongoing cost for email to work (static IP, DNS, tunneling for traffic) - this is why there is a subscription. It's not very complicated or malicious. If a customer does…

I'm not sure where you got that the device would be bricked. Can you point me to where you saw this? All data is accessible on local ports on the LAN, with or without the subscript…

Yes, and you can. All services are available on the LAN on standard ports, even if the Helm server is not connected to the internet.

If people are lumping in all tech companies in with big tech, we should all be concerned about that.

A red flag for what? I would like to understand this better.

A workaround is to set up a desktop email client - allow it to fully sync, then use the desktop email client to export your email and import to another account. Google rate limitin…

residential IP addresses are generally blacklisted by email services

We might consider adding support in the future - we're not philosophically against it, but it is more work to develop and support.

We haven't launched these tiers yet - that's why

There are no hops for Helm customers. The TLS connections for their domains terminate on their Helm server.

Would love to see what documentation you have around both of these points. I have not seen anything that indicates the SoC for the Pi supports eFuse or any other OTP storage.

That's exactly how it works

Great questions: > - How to ensure the hardware is not chipped with some low level spyware? We use a verified boot process to ensure trusted bits are running on the HW. > - Can we …

You can see elsewhere where I discuss what the subscription provides. I think there's a huge difference between subscribing to companies that share customer values around privacy a…

We have relationships with key ESPs and email security providers to help with managing reputation/deliverability issues. There are much cheaper ways to send spam effectively than u…

Actually no. There is no support for secure boot or proper encrypted storage with a protected key. We prototyped on Pis a while back before we shipped our v1 but there are meaningf…

Hi there - Helm co-founder/CEO here. We will have additional tiers of subscription for customers to back up additional data with us. Everything is locally compressed before uploadi…

Hi there - co-founder/CEO of Helm here. We don't make the subscription optional at this time because the overwhelming majority of people on the Internet do not have a static IP add…