Viewing profile — gfloyd

We request read/write access to Stripe via Stripe Connect in order to receive webhooks on your behalf and to create coupons. We do copy a small amount of data (customer and subscri…

Thanks! I think the main differentiator is our deep integration with your Stripe data. The cancellation flow is obviously an important part of the equation, but ProsperStack can al…

We are dogfooding the cancellation flow, of course. We don't have any offers active since we kind of assumed people would know to look for them. :)

Honestly, it probably doesn't make sense long term! We wanted to get the product out the door with simple pricing to see how it works and adjust from there. We're mostly worried ab…

Yeah, we've definitely discussed a pricing strategy like that. For now, we're just trying to keep it super simple until we get more data on how people are using it. I know that vir…

The customization is limited right now (you can add your company logo, and customize the text for offers), since our initial focus was on getting the design and UX right. Localizat…

Right now it's fairly basic: we recommend you offer a limited discount (for example, 30% off for three months) and by default a customer can only accept one offer for their lifetim…

This is exactly what one of our first customers is using ProsperStack for. They use it to offer an "on hold" option to maintain the account data in read-only mode at a lower price.…

Yeah, that's exactly what we were seeing. Retention with customer success programs is helpful, but many small companies just don't have the resources for it. We're hoping to provid…

Would love to chat, contact info is at the bottom of the website, or you can email me directly (email address is in my profile).

Totally agreed! Our goal is to make the cancelling process smooth and easy, while also helping companies retain users who are leaving for preventable issues like price sensitivity.…

Absolutely, we've definitely considered that. We're still experimenting with pricing!

1. Currently it imports all your previously canceled subscriptions to report on the amount of lost MRR and number of cancellations over time. The integration will also automaticall…

Hah, we've definitely thought about that possibility. Fortunately we do have a few things in place to prevent the most obvious abuse cases, but we need to get popular first!

Hi HN, My co-founders and I created ProsperStack after working at a SaaS company and realizing how little we knew about why our customers were leaving. We wanted an easy way to col…

CATS | Minneapolis, MN | Frontend & Full Stack Engineers | Full-time | ONSITE CATS ( https://catsone.com/ ) provides a powerful, full-featured applicant tracking system for recruit…

CATS | Minneapolis, MN | Frontend & Full Stack Engineers | Full-time | ONSITE CATS ( https://catsone.com/ ) provides a powerful, full-featured applicant tracking system for recruit…

CATS | Minneapolis, MN | Frontend & Full Stack Engineers | Full-time | ONSITE CATS ( https://catsone.com/ ) provides a powerful, full-featured applicant tracking system for recruit…

This looks like a really cool project. I'm excited to see it develop. How would authentication work with configuration management? I see that new nodes are authenticated with a one…

Sent!

Thanks! I've got two to send out now.