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That's a great idea! Thanks for sharing!

The app looks good! I didn't liked the fact that I have to create an account to use the app on my device. Are you planning on adding a web version or something to support multiple …

Reading the article and the comments here makes me consider raising the price of a self-hosted help desk software I recently released. Or at least, adding a new premium price packa…

The site looks good and the idea is great!

Hey! You are right, I'll be adding that. Thanks!

Hey! That's something really practical, something that I would use myself in many cases. I took note, thanks!

Thanks! :-) 1. The purple circle has two question marks (the left one is used in Spanish). Customer support is about answering lots of questions, so this is one of the reasons I us…

Thank you! Yes, Docker Image will be something I will be working on. Anything that makes it easy for people to install the software is always welcome. I'm also looking to add a Dig…

Hi! Thank you! :-D The license is based on DuetApp's ( https://duetapp.com/ ) version. I liked its simplicity and asked the creator if it would be OK with him to use his license as…

Hey! Thanks for your suggestions! I will definitively keep that in mind.

Hey! Thanks for checking it out and the feedback! I will make sure that future versions have the autosuggestion behavior on search fields and any input field on the admin side that…

Hi! Not at the moment but both are planned. Webhooks will come first as this facilitates, even more, the integration between other systems. Thanks!

Thank you! Those are all great suggestions! Some of them are already present, like the live chat, leave a message (the same as live chat which fallbacks to email if the user gets d…

Hey! It's always a concern for me. I'm looking for ways to detect such cases and that way terminate the licenses, which will prevent the user from downloading any release. Another …

Thank you! The software is focused on web-based businesses at the moment, mainly because it makes it simpler. However, I'm always open to suggestions. I'm not familiar with the ass…

Thank you! Feel free to reach out to gerardo[at]fullhelp or support[at]fullhelp.com anytime you want.

Hi! Thanks for checking it out. The demo domain is missing a SSL certificate for the knowledge base sites. That's something that needs to be fixed.

Hey! I will be considering it, you are right. Some people just don't want to bother with the technical stuff that comes with managing servers and/or installing the software. I'll d…

Thank you! :-D

In that case, the knowledge base dashboard has several statistics ( https://imgur.com/5Z60SWl ). Help desk reports are not present at the moment but is something that will be added…

Thank you! :-D

Hi! Thanks for taking the time to check it out and the feedback! For the theming feature, I was thinking of adding a way to export the installed themes, that way the user can downl…

Thank you!! :-D

Hey! I don't think that word is present on the few docs created. Try "requirements" which should show two results: https://docs.fullhelp.com/en/search?query=requirements

Sure! Use "hackernews" for a 23% off :-D