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Why don't they refund every paid customer who was impacted? Why do they rely on the customer to self report the issue for a refund? For example GCS had 96% packet loss in us-west. …

This is just sad.

While you are probably right that its dumb, this would have totally made me go to KFC on weekends when I half heartedly drive around to a destination.

I have the same opinion too! I just rephrase it to myself as - "How desperate are you to do foo/bar?" (foo/bar can be getting rich, working out etc)

> Spotify wouldn’t be the business they are today without the App Store ecosystem, but now they’re leveraging their scale to avoid contributing to maintaining that ecosystem for th…