Viewing profile — evnsio

Just for completeness, both PagerDuty and incident.io offer EU hosting.

Took the time to read the 84 page report that was published last month, and write up a summary. Pretty interesting bug, with a pretty significant impact.

Definitely reads like it. And FWIW, I do think incident.io is unique(ly great), but it has nothing to do with it functioning entirely within Slack :)

It sounds like marketing, I know, but this was written by engineers and practitioners, and is a pretty comprehensive overview how modern tech orgs are dealing with incidents these …

> Humans aren't great at incident response, and we all hate waking up at 2am to resolve an issue. Agree that most people hate being woken at 2am, but disagree that humans aren't gr…

As the person who originally wrote the Monzo Response project ( https://github.com/monzo/response ), I expect you'll find some traction in smaller orgs, but when folks start doing …

'Fun' is a little strong, but I really wish more companies adopted this kind of workflow for TF. Being forced into a world of full-TF or fully-manual sucks, and the lack of signpos…

So much lol.

Tweet author here, and founder of a startup. I know this is isn't revolutionary, but I've iterated towards this state and now find it a critical part of my daily process.

All our content lives at incident.io/blog, and is shared on Twitter, LinkedIn, etc.

This is something we spoke about in https://incident.io/blog/on-call-at-incident-io . Specifically: > On-call payment is not expected to cover any time you spend working outside of…

JJ, please :) I'm sure you folks have better things to contribute to the conversation than a sales pitch?!

When you say there's 2-3 devs who can actually fix issues, is that because there are only 2-3 devs, or do you have more people available but they don't know how to fix? Assuming th…

It's hard to assess on-call comp without the context of pager load, stage of company and a myriad of other factors. We've done some research from the market though, and have some i…

I don't disagree with your points, and having worked at both massive IT organisations, tiny startups and scale-ups in-between, it's clear that different organisations need differen…

Hey folks! One of the founders of incident.io here, and the one who's face is on the front cover :) I've written this content so many times at companies I've worked at in the past …

Oh and if you're not in the market to buy something, I open sourced the tool I originally wrote at Monzo: https://github.com/monzo/response

Hey folks. Co-founder of incident.io here. Firstly, thanks for the kind words Quentin – appreciate it, and congrats on your progress so far. incident.io is pitched slightly differe…

One day locked in my home office to record a sub-ten minute demo, and it wasn't without it's challenges as you can see