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dense_rep

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Ask HN: In the age of AI, why is incident handling still manual?
Beyond simple triage, I get the sense most incident resolution is still manual. Environments are fragmented with different tools for SaaS, cloud, endpoints, identity, … In the end,…

Thu, Mar 26, 2026, 1:54 PM UTC
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Comment #47522087
Ticket writing is one thing. Does anyone see automated IT ticket resolution? Seems tool vendors are introducing AI for issue resolution. But my sense is that in practice they strug…

Wed, Mar 25, 2026, 7:33 PM UTC