Viewing profile — denisdl

sorry, english is not my first language. my point is if a real customer, let's say get blocked on Instagram after an account takeover try to use this service to rescue and unblock …

I think this is a great idea to show how to create a product to attend a real customer pain - but only as a protest site to raise some awareness to the customer service problem of …

The photos in the article are from 2011, I believe, when the Clean City Law was introduced. There are no more empty billboards or advertising structures, many facades have been ren…

There is a new law here in Brazil since last week [1]: a customer has the right to cancel any subscription of phone, cable TV or internet contracts without talking to a representat…