Viewing profile — dabluck

No it isn't. I was talking about this app https://www.calai.app/ But I don't work on it I was just giving examples. And I'm not against ads, I just don't think they should be the o…

It's definitely true that Apple and Google have not allowed enough experimentation here

Yes, it's fine to nudge the world in the direction you want it to be, but it's also worth reconciling yourself to the world as it exists

Yes open source is a whole different animal, I had a paragraph addressing open source but decided it really needs its own essay, so stay tuned for 'open source is a scam'

I don't know what you're referring to but I own a podcast app and have nothing to do with robocalling

That's totally fine, if you want to work on the sun tracking app in your free time and release it, I encourage it. But there's a lot of weird obsessive niches and I don't think you…

If you don't like or want any mobile apps whatsoever, I completely agree you should not pay for them.

I do the same. Then when I lose access and I actually care, I know that's something I should support.

Thanks for reading. Totally agree Apple can do more a lot here and it's disappointing they haven't tried.

The cheaper it is then the more people you need to sustain it. If there are only a small number of obsessives who want the sun tracking app, and the sun tracking app is really grea…

Can you list any examples of companies that have done this well? The products I have used that tried this either stopped trying it (Ulysses articulated it really well) or devolved …

I think broadly your comment is true, and it would be better for the good actors if the bad actors didn't exist. Apple and Google do make it pretty easy to cancel though vs the wil…

In my experience the only genre of HN comments is that subscriptions are evil, so I'm glad to see there are other perspectives. While it's true that software has been around a long…

I addressed this in the post. I don't quite understand what people mean when they say they want to own their software. I mean okay you can put the CD on the shelf. Now what? I unde…

Hmm interesting, wonder how Anthropic and OpenAI make money. Subscriptions perhaps?

I asked Claude to check my post for spelling and typos, etc before posting, and it told me not to post it because people on hacker news are the same ones who email you about subscr…

> The failure here, based on the article, is you had an idea about customer support, and you bought a company to test it. That's not at all what happened, nor did I say that anywhe…

You may or may not be surprised to find out I have actually done this, and it did not in fact make the user happier but in fact enraged them that instead of doing what they wanted …

After a long day answering emails, I love kicking back and moderating my support forum.

People keep talking about how much flack I got but I don't think I've ever written anything that has resonated more with people. I'm not mad I got feedback guys I can take it. As f…

I wouldn't use the word cozy but in theory loyalty, evangelism, retention, word of mouth would all improve if people had great experiences and felt like I was accessible and respon…

All comments here yeah. Almost to 11K views and there were less than 50 before I posted, with a dozen new subscribers to the blog.