Viewing profile — cmikec

Magic | http://getmagicnow.com/ | San Francisco, CA | ONSITE | Full-stack & Back-end Engineers Magic is building the future of human-computer interaction: natural language chat tha…

We are highly focused on software that automates and/or makes parts of Magic and Magic+ more efficient. Most of the founding team are engineers, including myself. At this time we c…

Before we rolled out Magic+ today, we did quite a number of split tests regarding prices and messaging. We also have had a private beta of Magic+ going for some time. Venturebeat a…

Yes, you can use the service from other countries. Magic+ is actually really convenient when you're traveling. We have phone numbers that work internationally.

User retention and product quality. If we aren't efficient and cost-effective, we won't be able to retain users and our product experience will be severely harmed. Whether we are c…

Bitcoin was nowhere near as popular of a payment option for Magic as some people expected it to be. For simplicity's sake, we did not include it right now in the Magic+ service. If…

Thanks for bringing this up. I've addressed similar comments elsewhere in this thread so I'll try not to repeat myself much. - We really feel terrible that some early Magic users h…

Hi, this is Mike, one of the founders of Magic. Really sorry to hear about your experience here. Did you get a refund? If not, please text in to 83489 and mention this post, and we…

Thank you so much for your comments, feedback, and kind words!

This would be a real risk if you hired an ordinary personal assistant. This is actually exactly the sort of challenge that traditional assistants pose and that Magic+ is designed t…

I'm really sorry that your initial experience with Magic last year wasn't ideal. We have come a long way since those initial days. Believe it or not, we actually did not plan that …

Thanks for bringing this up. We've adjusted these bullet points to make them more accurate.

These are all real requests that our users have actually used Magic+ for. We obviously cant divulge their identities, or show photographs, etc. (since these are personal things), b…

Currently these reports are sent via email. We may have an app at some point in the future, but currently SMS and email are more than sufficient.

Many of our users give us access to various aspects of their personal and work lives in order to gain the benefit of efficiency and saved time. We also set up users who don't want …

Thanks for the feedback. You're right, you bring up a good point that isn't explained as much on the website as it could be. We actually track time down to the second and display r…

Thanks for the feedback. Magic has been in an interesting position as a startup ever since our website went viral in Feb. 2015. Starting then, we've had more demand than supply for…