Viewing profile — cloudpre

You can try Clickdesk ( http://www.clickdesk.com ) too. Over 30k use them everyday. Disclaimer: I was involved in their team and have lot of association with them. I can vouch for …

There are lots of full-blown help desk tools with way too many options and a very steep learning curve, which we think doesn't suit for startups. We felt using a help desk should b…

Thanks for letting us know - fixing it in a min now.

How are you ensuring that you are not missing Square and Quora kinds again? Is there a reason why you passed on both?

I have MVP ready - if you would like to get a demo of the designer - pl email me at pbx dot kumar on gmail. Thanks.

Sure - you create a workflow graphically which you can keep changing runtime, do A/B testing etc. - that's one plus. #2 - you just install Javascript code (Like Google Analytics) o…

swanson - I am aware of postmark and sendgrid etc. However, these help in delivery. So, we build on top of these to automate your email based on user behavior and funnel step. Does…

Hi Pony - it's not about signup process. It's after signup process (free trial) - how do you manage your customers? Normally, people handhold but it doesn't scale. This is automate…

Godo one but here are edits. ~$450 would give you a starter place? Nothing fancy as the post mentioned. $1/each way rickshaw is incorrect too

Godo one but here are edits. ~$450 would give you a starter place? Nothing fancy as the post mentioned. $1/each way rickshaw is incorrect too

Following lean-startup methodolody :) to validate the market... I know there are lot of SaaS companies here who can give some validation. How do you deal with the signup process? A…

Thanks for your feedback. We use Jabber, Gtalk and Skype. Also about how are we different - Adds call functionality. Customers can call directly from browser without installing any…

Skype and Google Talk direct integration is selling currently.

Another great way is to collate a list of nice articles (bookmarked) and compile into a blog and promote it here. This will drive traffic - I should be doing the same for Clickdesk…

What's the right way to scale a startup from 0 to 1M customers without lot of $$$ spend on PR and Adwords in the beginning? It's difficult to come out from code incubation - direct…

Does anyone know of ~sale value? If they were really going well, what's the point of being acquired just as they were reaching Series B.

Who provides social data such as Twitter/Linkedin/Facebook id from Email address? Rapleaf has stopped providing and I just got an email saying that they are launching next week.