Viewing profile — brianchesky

Augusto lived with us in the original Airbnb house for a while (apt below us). He even joined our company kickball games when we had 10 employees.

One evening in early 2008, I got the opportunity to meet Michael at an Austin hotel during SXSW. I pitched him on the idea for Airbnb, and he took us under his wing. For the rest o…

This was not a "company town" in the way that is being referenced in the comments. It was quite literally a prototype community where residents would only live for about a year. It…

Congrats Sam! Starting with even before we joined Y Combinator in the summer of 2008, you were always a very important advisor to us. I remember when we were first trying to raise …

In this case the guest was, and always would be, offered a full refund when a host cancels. Unless you are referring to something else...?

two different guests.

This is a very good insight. Thanks for the suggestion. You are definitely right here. In the past during events (e.g. SXSW), we have actually booked Airbnb's ourselves, and some h…

I am sorry you did not get better support from Airbnb. That is a bad experience. You can email me at brian.chesky@airbnb.com if you would like to elaborate further.

hey everyone, I have looked into this and a few things are going on here. (1) Turns out there was a bug in our system where a guest was actually allowed to double-book this host's …

Here is the link so you don't have to go back to the story: http://www.slate.com/articles/business/moneybox/2014/02/airb...

I am not aware of any factual misrepresentations, but I am working my way through some of the comments.

There isn't actually evidence that this occurs that I am aware of.

You are correct that there are some hosts that list multiple properties, thus skewing the listing breakdown. It depends on the city. In most cities, room nights and revenue for "pr…

Hey, this is not actually what we are saying. Here is what we are saying. The vast majority of people in these cities (~85-90%) are renting the homes that they live in (also know a…

You're right; we should have linked to it. I'm changing that now.

He was certainly an impetus for stronger action from what I can tell, but that's an overstatement. The 2010 bill was originally drafted to target property groups that predate Airbn…

This is not correct, and Liz Krueger knows it since we showed her the specific demographics of who uses our site in NY. Greater than 90% of hosts are renting the home they live in …

I know. Train has left. Inspiration for a new startup perhaps?

We originally wanted to work in our apartment forever. We figured we could fit 100 people in 5 apartment units in our building. Assuming we would need to scale beyond that, Joe and…

Our customer support team is primarily home-shored, and works around the world in over 15 countries - less than 5% is in SF. The majority of people will be product, design, enginee…

When I worked as an industrial design, we had a similar person on staff that sat at the intersection of design and engineering - we call this person a design engineer. We have this…

:(

http://www.sfgate.com/cgi-bin/blogs/techchron/detail?entry_i...