Viewing profile — brendan

Thanks for reading! We can't disclose the exact terms of the debt, but it's fairly traditional. The interest rate is higher than if we had years of profitability to show -- makes s…

I made hi-res cutouts of each person. The plan is just to shrink everyone slightly and add the new people to the left and right. I'm not sure how it will look, but that's the idea …

Mz, thanks again for spotting that and taking the time to let us know. Just fixed it on the website. You rock!

I'm not single, my girlfriend just dresses me.

Thanks for the details. I didn't test dance mode in IE. I thought I'd cut myself some slack since it's just an easter egg. I'll see what I can do though!

The benefits of being a big company ;)

It's the last track on Girl Talk's All Day: http://www.illegal-art.net/allday/

+1, Chris did a great job and was a pleasure to work with!

If it comes down to that, yes. Though I'd first try to track down their requests in the logs and see if it's something we can fix on our end. Obviously, some companies make a consc…

Right on. I'm an engineer (and one of the founders of Wistia), and I really enjoy talking to customers and doing support. I can understand that this type of behavior might not be t…

In my experience, the best response is one in which you make it clear that you personally care about the customer's problem and will do your best to get it resolved quickly. This t…

The vast majority of our customers are far from tech savvy. In fact, on the rare occasion where we suggest getting a customer's IT department involved (say, for an email deliverabi…

Boston, MA http://wistia.com We're an early stage company entering growth mode. We're looking for a developer who's excited to solve both technical and business challenges. If this…