Viewing profile — bachonk

I set up the self-hosting option, but doesn't look like you can OAuth into any of your accounts, and all balances/transactions have to be managed manually, is that right?

Thank you for sharing this, I added a few of them to a personal project[0] this morning! Will add a note to the about page to link to your repo [0]letris.app

Yeah I agree with this. Dedicate 1 to 2 hours of focused work, fill it out, and move on. This assumes that you're far enough along in the sales process that there's a high likeliho…

I tried Aman's videos but found Daniel Naroditsky to be far more helpful in terms of explaining advanced theory and tactics in a way that's easy to understand and practical at any …

It's a tough problem but the system is smart enough to group messages that come in through the top level. We use a time-based system where messages that come in within a certain pe…

Yeah totally true. And a lot of times, team members put a lot of time into answering questions but there's no way to track their effort that's equivalent to PRs in GitHub for examp…

Would love to! I feel like a luddite who doesn't know Discord super well yet, but will definitely explore

Curious to hear – what would make Slack search work better for you?

Yeah that totally makes sense. I used to work at a big tech co where we had a Slack channel for internal users of our product, and it was hard to keep up. Kind of an interesting id…

Abbot's pretty great, but uses a chatbot with customers. We stay behind the scenes and empower the reps to respond themselves. We also support email Slack which they do not

This is our #1 priority right now and are actively building it. We still have an Intercom widget on our dashboard just in case, and can't wait to replace it. If you sign up, I can …

That makes a ton of sense. We currently have a freemium with 1 free channel, but could be good to increase that limit so you can get it into your workflow early on

Solid batch of questions! 1. No they do not 2. We require quite a few permissions, but they're all deliberate and we only use what's absolutely necessary. We laid out some detail h…

High ACV B2B is right on. The most common customer use-cases that we've been seeing: – Devtool SaaS (engineers want to debug over Slack) – High-touch SaaS (software with a strong s…

Woot! – Yes there is. This is available for any tier – We currently have auto-responses for Slack messages. Auto-responses for emails is on the way!

Platform risk is always there, but we see this as a highly targeted use-case outside of their core competency. The Salesforce acquisition spices things up a bit, but Slack's been g…

Our goal is to make it scalable! With the Slack Inbox and the auto-assignments, you could literally mute all of your customer channels and still stay on top of everything. Our larg…

We have a Zapier integration that handles syncing with external systems. But yeah we want to keep the conversation in Slack rather than splintering it to some external ticketing pl…

Howdy HN! Tom and Jake here from Unthread ( https://unthread.io ). We make it easy for businesses to manage customer experience (CX) end-to-end inside of Slack. We automatically cr…

If you're hosting free events and need signups/newsletters/distribution lists in one place, interested to hear your feedback how how well everyspacehq.com would work. We're early a…

This looks pretty great, will definitely take a deeper dive. I manage most of this today through a series of shared google docs attached to calendar invites, but this should be les…

+1 for commonkey and their client-side encryption/decryption