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I’ve seen this go badly in the other direction too. Customer unsubscribes from a marketing email, but then is unsubscribed across the whole mail sending platform causing them to no…

For anyone interested, Indistractable by Nir Eyal is a good read on this topic. The premise is that distraction is a mechanism that the mind uses to deal with discomfort. He talks …

Some college degrees are worth the investment. The productization of college degrees being offered by second-rate institutions has created a race to the bottom. I see many young pe…