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Hello Vishnu, Truly sorry that you are facing this trouble and we are here to help. Please do share your Zoho account details and an elaborate description of the issue you are faci…

Hello, apologies for the inconvenience caused. We have analysed the issue at our end and have unblocked your account now. You should have no trouble sending emails. We have also re…

Hi, we do understand your concern and we are here to help, make your experience with Zoho Mail, better. We are constantly working towards making our Spam Filter validate and delive…

Hi, Sorry to hear that. We would like to have you back on Zoho and address your concerns. Zoho's Spam Filter works on user preferences as well to ensure better spam filtering and E…

Hello, Glad to know about your liking towards Zoho and We strive to make it even better for you everyday. Regarding the Spam filter, we do have customisations available in Spam Con…

Hi there! I'm contacting you from the Zoho Mail team. Please drop an email to support zohomail com with the sending server logs & IP address. Our technical team will analyze and ge…

Hey, thanks for taking the time to offer such constructive feedback. It's really hard not to sound like an automaton at times, and I am grateful for your help. As for the royal we.…

Hello! This was definitely not a canned response, but we can understand why it was seen that way. Tone is a really tricky thing through text, and we didn't mean to sound like a rob…

We are sorry that we gave you this perception. Our Spam filter is self-learning and the algorithm responds to user markings. If we have your account information or the headers of t…

Sorry to learn about your unpleasant experience with us. We request you to elaborate the lock out and the special considerations you are referring to, by writing an email to suppor…

@miles, you can try out Zoho Mail ( https://www.zoho.com/mail/zohomail-pricing.html ). We have free edition and also Trial option for Paid edition. You can even configure Split Del…

Hi there! Zoho Mail Desktop App is more like a web browser where OTP is mandatory in addition to the account login password. However, if you've selected ‘Trust this application’ ch…

We have a dedicated abuse monitoring team who work on mechanisms to control misuse of our system thereby reducing the chances of our sending IP getting blacklisted. In addition, we…