Viewing profile — Mystique_

This was indeed a very insightful read. Thanks for sharing this! Looking forward to more such posts!

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Hello Everyone! I am the Founder of an Enterprise SaaS startup in India. We have lately grown fast, from 15 members to 85+ members in the last 1-year. As the team grew, we faced ou…

Thanks for the reply! It makes sense to tell the customers upfront that it's a bot so that their expectations are also aligned. What questions do you ask on the bot before redirect…

As a business owner, would you be interested in a chatbot that can actually resolve queries of your customers/prospects on your website?

Okay, thanks for the comment :)

Thanks for the detailed blog post. Helped in gaining more insight :)

Can someone please recommend any good churn management software for managing and predicting churn of a SaaS product?

Oh okay. Thanks for mentioning!

Oh okay. Which chatbot/chatbox do you use now?

LOL, yes. Probably, if the chatbox actually first answers the query of the customer and then takes the email, it might be more helpful. What are your thoughts?

Thanks for this point! Yes, pricing seems to be a big issue.

Do you think Intercom is trying to solve an existing legit problem but isn't able to do so effectively? What are your thoughts on Intercom? What problems do you see in Intercom and…

I often assign tasks to people on email and then snooze the email for the time when the follow-up is to be done. I haven't seen any effective tool for this, so I use email snooze a…